Privacy Policy

Updated February 2024

Buen Rallo, LLC and its subsidiaries and affiliates (collectively “Company,” “we,” “us,” and “our”) respects your privacy. This privacy policy (the “Privacy Policy”) explains the accepted privacy practices for accessing our website suspirosj.com (“Website”) through a PC mobile, tablet or other device and/or by using any service, content, feature, product or application made available, from time to time, on the Website (all of the foregoing shall be collectively referred to as the “Services”). This Privacy Policy describes the ways in which your personal information is collected and used, and the rights and options available to you with respect to such information. This Privacy Policy incorporates by reference the most current version of the Terms of Service posted on the Website (“Terms of Service”).

If you have questions or complaints regarding this Privacy Policy and/or our privacy practices in general, please contact us as described in this Privacy Policy.

Where We Host Your Data

It is important to note that the Company’s Website and Services may be operated via servers situated in the United States and elsewhere. If you are located outside of the United States, please be aware that any information which you supply to the Company (including, without limitation, personal information [e.g., your name, phone number, email address, etc.]) may be transferred to, processed, and used in the United States and elsewhere. By accessing and/or using the Website and Services provisioned by the Company, you irrevocably and unconditionally consent to the transfer, processing, and use of such information in accordance with this Privacy Policy. The Company accepts full accountability and responsibility for the protection of your personal information during the course of these onward transfers to third parties.

Personal Information that the Company collects

In the course of accessing certain features on the Website, completing certain e-commerce purchases, or while completing contact forms, we may require you to provide personal information (e.g., your name, phone number, email address, employer, job title, general areas of interest, etc.). We will explicitly indicate the fields designated for mandatory completion. If you do not enter the requisite data in the mandatory fields, you may not be able to access the feature, transact or complete the relevant contact form. It’s important that you understand there is no requirement by law for you to provide the Company with your personal details – the information you share with us is entirely voluntary.

We request that you provide the Company with complete, accurate and correct details. Your failure to do so will likely result in the Company being unable to contact you about your inquiries into our Services, among other reasons.

If, at any time, you provide the Company with personal details about another person, you expressly represent and warrant that you received that person’s explicit written consent to provide such details to the Company.

Content that you provided for publication on the Website

From time to time, the Company may enable you to post content on its Website (i.e., such content may appear on a blog, in a community forum, etc.), or to provide the Company with content that the Company will post. In either scenario, by making available such content to the Company, you expressly acknowledge, agree and warrant that: (i) such content may be published on the Company’s Website; (ii) such content may be used by the Company in various other capacities and for various purposes as the Company deems appropriate, including without limitation, improving the Company’s Services and managing complaints; and (iii) such content does not violate any other person’s right to privacy, does not violate any applicable laws, and does not otherwise infringe any other party’s intellectual property rights. In addition to the foregoing, you should be aware that any content you provide in these areas may be read, collected, and used by others. Based on the foregoing, we ask that any content you provide to the Company DOES NOT INCLUDE ANY PERSONAL INFORMATION ABOUT YOU OR ANYONE ELSE.

If, at some point, you request the removal of your content from the Website, the Company will undertake reasonable efforts to accommodate your request, but it may not be possible to do so. If that should happen, we’ll notify you accordingly.

Information gathered when using the Services

the Company may collect information pertaining to your activity on the Website, including content that you create, information or advertisements that you have read, the web pages you visited, offers and Services that were of interest to you, the location of the computer and the Internet Protocol (IP) address through which you had access to the Website and more. Additionally, the Company may collect or use the assistance of third parties to collect and analyze anonymous, statistical or aggregative information related to your use of the Website (and if applicable, the Services offered thereon), including information related to your personal details and activities.

Use of Information

We will store the information you provide and the information we collect about your activity on the Website throughout our databases. We reserve the right to use such information for the following purposes:

To provide the Services on the Website and to enable you to use them;

To improve and expand the Services and content offered on the Website, including to create new services and content which correspond to the requirements and expectations of the users of the Website and to modify or cancel existing Services and content. The information used by the Company for this purpose will be mainly statistical information, and will not identify you personally;
To improve and customize your experience and other users’ experience with both the Website and related Services;
To contact you occasionally, either by the Company or by a third party acting on our behalf, regarding the Company’s Services. Subject to applicable laws and aside from our first communication, we will only contact you about the Company’s offerings if you permit us to do so. Even if you authorize the Company to contact you, your authorization may be revoked/withdrawn by you at any time and you may opt out of the Company’s Website’s mailing lists by following the unsubscribe instructions in each of the emails you receive or by contacting us as described below;
To contact you as and when the Company believes it to be necessary for technical, administrative or security reasons;
To analyze and provide statistical information to third parties. This information will not identify you personally;
For the orderly and proper operation and development of the Website and associated Services; or
For any other purpose specified in this Privacy Policy and/or in our Terms of Service.

Transfer of Information to Third Parties

the Company will not transfer your personal details and any information collected pertaining to your activities on the Website (provided that such details and information identify you personally) to any third party, except in the following cases or as otherwise outlined in this Privacy Policy:

If the Company reasonably believes that you have breached the Terms of Service, or abused your rights to use any of the Services, or performed any act or omission that the Company reasonably believes to be violating any applicable law, rules, or regulations. the Company may share your information in these cases, with law enforcement and other competent authorities and with any third party, as may be required to handle any result of your wrongdoing;
If the Company reasonably believes that it is required by law to share or disclose your information in order to prevent, investigate, or take action regarding illegal activities. In addition, to establish or exercise our legal rights or defend against legal claims;
Further, your personal information may be disclosed as permitted or required by, or in response to lawful requests by applicable local law enforcement agencies or regulatory agencies, or agencies with responsibility to oversee and enforce national security;
In any case of dispute, or legal proceeding of any kind between you and the Company, or between you and other users or third parties with respect to, or in relation with the Services;
To complete the processing of transactions on the Website and deliver products purchased by you;
In any case where the Company may reasonably believe that sharing information is necessary to prevent serious damage to your person or property or to the person or property of any third party;
If the Company organizes the operation of the Services within a different framework, or through another legal structure or entity, or if the Company is acquired by, or merged with another entity, provided however, that those entities agree to be bound by the provisions of this Privacy Policy;
the Company may share personally identifiable information and information related to your use of the Website, with companies or organizations connected to or affiliated with the Company, such as subsidiaries, sister-companies, parent companies and service providers such as an email service provider to send you emails on our behalf, with the express provision that their use of such information must comply with this policy; or
the Company is also entitled to transfer or share anonymous, statistic or aggregative information with companies or organizations connected to the Company, and with suppliers, business partners, advertisers, and every third party, according to the Company’s absolute discretion; however, the Company will not disclose your identity to them, knowingly or deliberately, without receiving your consent.

Children’s Online Privacy Information

The Company does not knowingly collect personal information from minors who are under the age of 16 through the Website and/or the Services thereon. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without his/her consent, then he or she should contact the Company at the information described below.

Social Media Features

The Website includes social media features, such as the Facebook “LIKE” button/icon. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on the Website. Your interactions with these features are governed by the privacy policy of the company providing it.

Cookies

A cookie is a small text file that is stored in your web browser that allows the Company or a third party to recognize you. Cookies might be used for the following purposes:

to enable certain functions;
to provide analytics;
to store your preferences; and
to enable ad delivery and behavioral advertising.

Cookies can either be session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie will remain until it expires or you delete your cookies. Expiration dates are set in the cookies themselves; some may expire after a few minutes while others may expire after multiple years. Cookies placed by the website you’re visiting are sometimes called “first party cookies,” while cookies placed by other companies are sometimes called “third party cookies.” When you access and/or use any of the Company Services, the Company or a third party may place a number of cookies in your browser. Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used. Each cookie serves one of four different purposes:

Essential Cookies: These first party cookies allow users to use a feature of the Company Services such as: (i) staying logged in, or (ii) making purchases.
Analytics Cookies: These cookies track information about how the Company Services are being used so that we can make improvements and report on our performance. We may also use analytics cookies to test new ads, pages or features to see how users react to them. Analytics cookies may either be first party or third party cookies.
Preference Cookies: These first party cookies store your Company Services preferences.
Ad Targeting Cookies: These third party cookies (also known as “behavioral” or “targeted” advertising are placed by advertising platforms or networks in order to: (i) deliver ads and tracks ad performance, and (ii) enable advertising networks to deliver ads that may be relevant based upon your activities.

Finally, we may set cookies within emails we send to you (if you have consented to receiving emails from us). These cookies are used to track how often our emails are opened and clicked on by our customers. You can manage email cookies in the same way as website cookies, as explained above. Third party companies like analytics companies and ad networks generally use cookies to collect user information on an anonymous basis. They may use that information to build a profile of your activities on the Company Services and other websites that you’ve visited. If you don’t like the idea of cookies or certain types of cookies, you can change your browser’s settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this, visit the help pages of your browser. Please note, however, that if you delete cookies or do not accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. You may also opt out of third party cookies by following the instructions provided by each third party in its privacy policy. We use additional technologies to help track user activities and preferences. For example, we use web beacons (also known as clear gifs, pixel tags or web bugs). Web beacons are tiny graphics (about the size of period) with a unique identifier that are embedded invisibly on web pages or emails. They are used to track user activities and communicate with cookies. You cannot opt out of web beacons used in webpages, but you can limit their use by opting out of the cookies they interact with. You can opt out of web beacons used in emails by setting your email client to render emails in text mode only. Finally, we use local storage to facilitate certain functions, but we do not retain the data captured via local storage. We and third parties engage in interest-based advertising provided by vendors in order to deliver advertisements and personalized content that we and other advertisers believe will be of interest to you. To the extent third-parties are using cookies or other technologies to perform these services, the Company does not control the use of this technology or the resulting information for online, mobile, or email advertising, and is not responsible for any actions or policies of such third parties. Advertisements, emails, and other messages may be delivered to you by the Company or its service providers based on your online or mobile behavior, your search activity, your geographic location or other information that is collected by us or obtained from third parties. In addition, we and our business partners use third parties to establish deterministic or probabilistic connections among devices (such as smartphones, tablets, and computers) to deliver more relevant advertising to you and for advertising analytics and reporting purposes, including without limitation, Google Analytics. This means that information about your use of websites or applications on your current device may be combined with information from your other devices. We also may share this information and other inferences with third parties to allow them to target advertising, personalize content, or analyze behavior. This allows, for example, advertisements you see on your tablet to be based on activities you engaged in on your smartphone. These business partners may share and combine information from cookies with identifiers (such as device IDs assigned by Google or Apple) and IP addresses to make connections among related devices. This also allows for a more personalized experience across the Company Services.

Links to Third Party Sites

This Website contains links to other sites that are not owned or controlled by the Company. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies only to information collected by this Website.

Data Security

the Company implements data security systems and procedures to secure the information stored on the Company computer servers. Such systems and procedures reduce the risk of security breaches, but they do not provide absolute security. Therefore, the Company cannot guarantee that the Website and Services are immune to unauthorized access to the information stored therein and to other information security risks.

Access to Personal Information

If your personally identifiable information changes, or if you no longer desire to use and access our Services, you may correct, update, delete/deactivate your information by emailing the Company via the contact information listed below. We will undertake to respond to your request within thirty (30) days of the Company’s receipt thereof. Although the Company will make reasonable efforts to accommodate your requests, in some circumstances we may not agree. If that should happen, the Company expressly reserves the right to refuse your request to change the personal information in the Company’s records, and will instead append an alternative text to the record in question. Before the Company is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request.

We will retain your information for as long as your account is active or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and to enforce our agreements.

Notice to California Residents

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request via the information set forth below.

Changes to this Privacy Policy

From time to time, the Company may change the terms of this policy. Changes will take effect once they are posted online and by accessing and/or using the Website or Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. If you do not agree with any of the amended terms, you must avoid any further use of the Website and/or Services offered by the Company.

Inquiries or Concerns?

You may contact the Company by using the ‘contact us’ feature that can be found at privacy@buenrallo.com, and we will do our best to provide a prompt response to your question(s).